TECHNICAL SUPPORT EMAIL ADDRESS
starting from 1 July 2022, requests for technical assistance and remote support on KRIA devices and software must be sent to the following e-mail address: email@example.com .
We also inform you that the e-mail address firstname.lastname@example.org will be active only until 07/31/2022 and after this deadline, it will be discontinued.
Thanks in advance for your kind attention
(Italiano) Comunicato Aziendale
Company closure | Bank Holiday
Dear Customers and Suppliers,
We hereby inform you that our offices and warehouse will be closed on Monday 7th and Tuesday 8th December 2020 due to Bank Holiday.
Work activities will resume regularly on Wednesday 9 December 2020.
COVID-19 News – Production downtime
Due to the dramatic breakout of Covid-19 that Italy is facing, KRIA is forced to stop production of our devices until April 3, in compliance with the new restrictions imposed by the Italian Government on March 22, 2020.
This will cause some difficulties in managing ongoing orders and your requests during the next two weeks. We are always at your disposal to find the best solution to minimize the impact of this situation.
Furthermore, in order to adhere strongly to the #AloneTogether campaign, we implemented #smartworking for software development, commercial, administrative and remote assistance activities, continuing to guarantee support to our customers. In this period of great concern for our health, Kria wants to express its closeness by continuing to work with optimism, confident that in compliance with the measures taken, we will be able to face this challenge.
Contact us (mobile phone): +39 334 6673220
For Technical Assistance please contact: email@example.com
For Sales support please contact: firstname.lastname@example.org
For Administrative matters please contact: email@example.com
Sure of your understanding and collaboration, we stay at your disposal for any need.
Ing. Stefano Arrighetti
CORONAVIRUS – Company Message
The time has come to inform you about the situation at the KRIA HQ.
Thanks to the use of smart working and assuming strict protocols in our premises, we can guarantee:
- First and second level maintenance service.
- Development of software components and applications.
- Updating of all systems connected to the Internet.
- Production and shipping of new and repaired devices.
- Sales and after-sales support staff.
All our employees are healthy. We have taken all corporate precautions and are ready to take further steps. We will keep you informed of the situation.
If you have any questions, please contact us.
We wish you and your families good health.
Change of Registered Office Address
We hereby inform you that our registered office address has moved from Via San Vitale n.3, 20831 Seregno (MB) to Via Umberto I n.8, 20831 Seregno (MB).
Company name, fiscal data, address of the operational headquarter, telephone numbers and e-mail addresses remain unchanged.
Pic de Molèr: GEO Surveyor 2.0 test site
KRIA’s attendance to the Aosta Valley regional project called Smart Specialisation Strategy (S3) has given a great push to the development of our GEO Surveyor 2.0 device specifically designed for landslides and avalanches monitoring.
Following the suggestion of the geological department called “Sezione Attività Geologiche” of the Autonomous Region of Aosta Valley, a prototype of our GEO Surveyor 2.0 device has been approved to be tested in the pilot site of Fontainemore in order to monitor the Pic de Molér side that rises above the small town of Lillianes. Other pilot sites on different sides of Monte Bianco mountain are still operating.
The hundreds meters front of the Pic de Molér side with its huge and unsteady rock blocks has already been being monitored by the regional authorities. The electricity for the higher part of the Gressoney Valley, the Regional Road (unique communication route with Gressoney) and the houses within the town of Lillianes represent infrastructure and areas exposed to risk so that it was necessary to raise the monitoring level.Besides the new software functions and the complete hardware review, this device has the great news of the total energy independence. A battery pack that has to be buried in order to reduce temperature variations keeps the GEO Surveyor 2.0 device always operating; the batteries take energy from solar panels and wind. A charge controller balances the available energy sources providing the right energy quantity for the full operation of the device itself and also keeping an appropriate charge level to the batteries.
The GEO Surveyor 2.0 device is also equipped with transmission systems based on IP technologies both wireless and wi-fi offering the maximum flexibility for the communications of the detected events.
This system has been designed with very low dimensions so that it can be handled and installed without any specific machinery. Furthermore, considering the very small occupied area and its own power supply, installation can be easily replicated even in different contexts.
A new European project by Aosta Valley for the GEO Surveyor 2.0
In 2018 KRIA found the perfect opportunity to develop the new GEO Surveyor 2.0: the call for participation at the Smart Specialization Strategy – S3 of Aosta Valley.
Thanks to the bid, we are accelerating in the research and development of the new GEO Surveyor 2.0. The final product will be very small, easy to install and easy to use.
The idea of “What you see is what you get” remains the same: thanks to the optical technology of GEO Surveyor, the outputs are immediate to interpretate!